Troubleshooting

Bluetooth: Re-pair Device to Phone In Round

The GAME GOLF LIVE device pairs to your Android or iOS phone via Bluetooth to provide real-time feedback. The Bluetooth pairing range between the device and your cell phone is about 35 feet. If you don't play ...

Read Article

Uploading Log Files

If you are playing with GAME GOLF LIVE and happen to experience a round upload or transfer issue, it's best to upload your log files from your mobile phone to help us understand what may have occurred. Example...

Read Article

Android Bluetooth Troubleshooting

If you're having difficulty pairing the GAME GOLF LIVE device to your Android phone via Bluetooth, please try the troubleshooting steps below: 1. Check to see if LIVE is paired or has even been paired (App -&g...

Read Article

No Device Connected

If you have the GAME GOLF device plugged into the computer via micro-usb cable and receive the "No device connected" message, please try the steps below: 1. System Requirements - Windows 7, 8, 10 - Mac OS ...

Read Article

.NET Framework 2.0 Solution

If you receive a .NET Framework error message when trying to download the GAME GOLF Transfer Application and your computer has .NET Framework 3.0+ capability, then please follow the steps outlined in the follow...

Read Article