General Questions

Lost Device

If for any unfortunate reason your device is lost or stolen please contact support@gamegolf.com.

Read Article

How to Unsubscribe From Mailing List

Please unsubscribe from our mailing list using the link at the bottom of our emails. Please click the "Unsubscribe" button.

Read Article

Scorecard Request

If any changes have been made to your courses scorecard please email us directly. Please also attach a picture of the scorecard and course layout if possible. Example: "Hi there, Presidio Golf Course in San F...

Read Article

Mapping Requests/Updates

For GAME GOLF's system to give you stats and distances, you must be playing on a course that is already mapped by our team. We have 35,000+ courses mapped worldwide, so please check to see if you course is read...

Read Article

Will the GAME GOLF app continue to be free?

The GAME GOLF app will continue to be free as only GAME GOLF hardware requires purchase.

Read Article

Will there be Putting Strokes Gained for PRO?

Strokes gained will be provided for all parts of your game including putting.

Read Article

If I buy GAME GOLF PRO will I still have my data and rounds from CLASSIC and LIVE?

The GAME GOLF software platform gathers data from all GAME GOLF devices you use to upload rounds to your account. Your PRO rounds will populate your data, rounds, stats, etc in the same place where your CLASSIC...

Read Article

What is the phone data usage per round of golf?

The amount of data that is used during a round will vary and will include certain cases such a the downloading of course information and maps before you start your round. To avoid data usage on your cellula...

Read Article

Can I give my LIVE device to a friend?

Users who decide to upgrade to PRO can give their LIVE device to a friend without any setup on their end. The device doesn't know who you are until you plug it into a computer and login with your GAME GOLF log...

Read Article

Where should I wear the device?

The GAME GOLF tracking device is designed to be worn on your belt. It can clip anywhere that is comfortable, but is best used when close to your waist for convenient tagging during your game. We suggest you pl...

Read Article