Factory Reset of PRO medallion
A factory reset will forgot all pairings and device data. There are two ways to factory reset a medallion.
A factory reset can be performed in the app by navigating to PRO device settings and doing the following:
Go to ME tab > Settings > PRO > Unpair
A hard reset can be performed by doing the following:
While holding down the power button, press the reset button (note: the reset button can be accessed by inserting a pin or paperclip into the tiny circular hole above the micro-usb port) and the red light should start flashing
Continue to hold down the power button until a solid green light comes on
The factory reset is complete when you see the disco lights on the medallion
Did you find this article helpful?